Customer Support Services

At a time when many companies are taking their call centers offshore, WSI believes no one can provide better service than we do. Our company-owned and operated domestic call center offers specialized services to both B2B and B2C. As a consumer support partner, we provide outstanding, timely customer service in logistics while reducing overhead costs. A functional team environment ensures continuous support and consistent performance. If you’re looking for exceptional customer service in logistics, our company can provide the support you need.

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Customer Support Services:

WSI customer service in logistics management services are available independent of other 3PL solutions  and can be tailored to your needs.

  • Inventory Support
  • Call Management
  • Order Processing
  • Transportation Support
  • Back Office Support
  • Network & Automation
  • Remote Site Interaction
  • Bilingual Capabilities
  • Broad Systems Support

HERE TO SERVE YOU AND YOUR CUSTOMERS

We can fulfill a wide range of logistics customer support for your company. For example, we can take and process orders on your behalf as well as handle call management tasks. No matter what we’re called upon to do, we approach every job with a clear understanding of how crucial interactions with customers are for you. We know that high-level service builds loyalty, trust, and satisfaction. To learn more about how we can provide customized 3PL order processing and more, get in touch with us today.

 

Discover the WSI Difference

For over 50 years, WSI has helped customers operate their supply chains more efficiently. What can we do for your business?

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