Customer
Support Services

At a time when many companies are taking their call centers offshore, WSI believes no one can provide better service than we do. Our company-owned and operated domestic call center offers specialized services to both B2B and DTC. As a consumer support partner, we provide outstanding, timely customer service in logistics while reducing overhead costs. A functional team environment ensures continuous support and consistent performance. If you’re looking for exceptional customer service in logistics, our company can provide the support you need.

  • Inventory Support
  • Transportation Support
  • Remote Site Interaction
  • Call Management
  • Back Office Support
  • Bilingual Capabilities
  • Order Processing
  • Network & Automation
  • Broad Systems Support

Customer resources

Facility hours & contact info

Holiday
schedule

Charge terms & definitions

Scope
of work

Standard terms & definitions

Educational resources

WSI
success stories

Warehouse
storage guide

Inventory
management guide

Is your current
3PL costing money

Here to serve you
and your customers

We can fulfill a wide range of logistics customer support for your company. For example, we can take and process orders on your behalf as well as handle call management tasks. No matter what we’re called upon to do, we approach every job with a clear understanding of how crucial interactions with customers are for you. We know that high-level service builds loyalty, trust, and satisfaction. To learn more about how we can provide customized 3PL order processing and more, get in touch with us today.

Discover the WSI difference

For over 50 years, WSI has helped customers operate their supply chains more efficiently. What can we do for your business?

Connect with An Expert