Most consumers don’t realize the impact of last mile deliveries. Costly and intricate, last mile and home deliveries provide supply chains the opportunity to sink or swim when it comes to customer satisfaction. With the explosive growth of e-commerce giants, like Amazon, customers have grown to expect one – and two-day delivery. But how do smaller supply chains keep up?
Last mile delivery focuses on getting products to recipients as quickly, accurately and as cost-effectively as possible. The supply chain has seen many disruptions in last mile delivery success in the past year due to supply shortages, inaccurate forecasting, and evolving demands from customers.