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Dedicated Account Load Planner

We are hiring a Dedicated Account Load Planner, this person is responsible for processing orders, determining best ship method, and dispatching freight (primarily LTL and small parcel) from WSI Garland, TX throughout the United States and Canada.  This full-time position reports to the Director of Transportation and will work 1st Shift, Monday – Friday from 7:30am – 4:00pm, with some flexibility, and may occasionally require weekends, holidays, and overtime.

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Duties and Accountabilties

  • Receiving new orders from our customer via EDI. • Processing orders through WSI’s WMS and other applications. • Processing expedited requests from customer. • Matching loads to proper mode/carrier. • Dispatching LTL shipments through channels (email to carrier agent, entry in customer portal, online LTL pickup requests, etc.). • Confirming load tender acceptance. • Verification of a carrier’s execution of pickup/delivery.

Required Knowledge Skill and Abilities

  • Excellent communication skills, ability to multitask, and process improvement skills are required. • Attention to detail is critical for this role. • Excellent interpersonal skills and ability to respond to requests promptly and resolve issues quickly. • Effective skills in problem solving, planning, and working individually and as a team. • Strong skills in Microsoft Office Suite.

Preferred Education and Experience

  • Ideal candidate will have a minimum of 5 years of experience in a load planning role, including shipment tendering, scheduling appointments, confirming pickup, and in transit tracking. • High School Diploma or GED.

Physical Capabilities and Requirements

  • Ability to sit for extended periods of time in office environment • Ability to use hands and fingers for computer keyboarding, and answer phone calls. • Ability to communicate via the telephone using speaking and hearing skills.

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